Questions?

If you do not find the response to your question on this page, please do not hesitate in contacting us. We will attempt to provide you with a response. We certainly appreciate your comments.

The statistical information is structured by topics and sections in order to help you to easily access the desired data. Select the topic and section of interest to you, or write the related term in the search box. The information available includes all the data that is published, both with regards to statistical data as well as information on methodology.

Is it possible to obtain data that is more detailed than that published on the web site?

Although not always possible, on occasions our clients can ask for more detailed information than the information already published. This must always be requested in the form of a customized petition. A customized petition is not always viable and it will be up to the unit responsible for supplying the data to decide whether the data can be supplied on a more detailed level. When the petition is viable programming costs are generated that are invoiced to the petitioner, the amount of same having been previously communicated.

May information be obtained on a particular person or company from CBS?

No, Statistics Aruba does not provide nominative data on any of the persons or companies collaborating in the surveys, or included in any type of registry which it administers, given that this type of information is always protected by our Statistical Act (see also Statistics Act on the main menu).

Does CBS offer any types of internships?

CBS offers annually internships for postgraduates who wish to initiate themselves in statistical research methods and techniques. To obtain more information on this issue you may send us an email , supplying us detailed information on the matter to be studied.

Why is there a fee? Isn’t this a government agency?

CBS is a department of the Finance and Economy Ministry. Although many tables are published on the website and in the publications, there may be institutions or persons in need of more detailed information on certain issues. These tables are produced on special request and imply manual processing of information. This makes it necessary for CBS to charge for our services. Publications on the website are free of charge, however publications in hardcopy are charged for.

Is the Census Office at CBS the same as the Population Registry Office of Aruba?

No. The Census Office at Statistics Aruba is specially set up for the purpose of the Population and Housing Count, which is a de facto count of the population and housing taken every 10 years. Civil registrations will take place at the Population Registry of Aruba situated at Schoolstraat 2.

May I redistribute the reports after I’ve downloaded them?

Yes, you are free to use Statistics Aruba’s information, provided that the source is acknowledged. Utilisation for commercial purposes requires compliance with the rules provided for in the law.

What are Press Releases?

Press releases are a summary of information through which CBS releases the earliest results obtained through the various statistical operations, as well as other relevant data within the scope of statistical activity and CBS.

Is it possible to receive notifications for Press Releases?

Yes, you may subscribe to press releases. Through this service, whenever a new Press Release is issued you will receive a notification.

Do I have to pay to obtain statistical information?

No. The consultation and extraction of statistical data on the website are entirely free of charge. Only special requests for information that imply the manual processing of information by Statistics Aruba are subject to specific charges, according to our Price Politics.

How often is statistical information updated?

Information is updated on an ongoing basis. Whenever new statistical information is produced, it is immediately loaded into the supporting database and made available within very short timeframe.

Why is information late?

Statistical users assign a prominent role to the timing of information. In fact, as users of statistical information, you all would like to obtain data on the hour. However, most information is based on surveys that must be sent to respondents, then received by Statistics Aruba, their results must be analysed – due to the possibility of errors – and ultimately treated. Although the technological media at our disposal already permitted significant cuts in deadlines, it is not yet possible – and it will probably not be possible – to make information available on the hour. This notwithstanding, major advances have been made in this field.

Do I have to pay to consult a publication?

No. Online consultation and download of publications are entirely free of charge. Only the acquisition of hard-copy or CD-ROM publications is subject to payment, including postage, where applicable.

Do I have to pay to download statistical tables?

No. The consultation and download of statistical data on the website are entirely free of charge. Only special requests for information that imply the manual processing of information by Statistics Aruba are subject to specific charges, according to our Price Policy.

Is there further information, in addition to that on the CBS website?

Yes. The information produced is immediately loaded into the Statistics Aruba’s website. However, we have made a selection of the most requested tables to upload on our web site. More detailed information can be requested by sending us a customized petition. When the petition is viable programming costs are generated that are invoiced to the petitioner, the amount of same having been previously communicated.

Do you have data from previous years than what is shown?

Yes, in some cases there may be earlier data. CBS follows a policy that aims at satisfying user needs, albeit safeguarding the easy interpretation of statistical information, for instance, should there be breaks in the series, or if different indicators are created, or if indicators have not yet been included. However, these data may be supplied, on request, by CBS.

How does CBS treat suggestions?

Suggestions are understood to pave the way for the improvement of the quality of the products and/or services supplied by Statistics Aruba. Hence, all suggestions are analysed and forwarded to the respective units, with a view to improving the service it supplies.

How can I submit a suggestion?

You may send a fax or a letter addressed to the Director of Statistics Aruba. See the contact page for more information.

What are the business hours of CBS?

See the contact page for more information.

Where is CBS located?

See the contact page for more information.

How and when are statistical data updated?

Statistical data are automatically updated through a defined in-house procedure, each indicator being updated as soon as the quality checking and control process is completed.

Are statistical data revised?

Yes. In general terms, statistical information may undergo revisions. This is a general practice used in statistical production in Aruba and in the most advanced countries. Revisions may also occur whenever errors are detected in the data released, but there are actually several reasons accounting for revisions.

Do I have to ask for authorization to use information from CBS?

No, as long as it is not used for commercial purposes. You are free to use Statistics Aruba’s information, provided that the source is acknowledged. Utilisation for commercial purposes requires compliance with the rules provided for in the law.